This past week our team led a workshop-style session at NAI’s National Conference in Corpus Christi, TX. We often work with content experts to develop exhibits. And it can be a challenge to peel away layers of complex details to get to the meaningful stuff: how to help visitors find, do, or understand what’s right in front of them. During this session, we used best practices of plain language as a guide for writing better interpretive labels. Participants learned how to organize research with a content mapping worksheet, develop story with sensory cues, and edit for clarity. Feel free to download and share our presentation slides and content mapping worksheet.